Support Availability




For any issues please request ticket assigned to PMO CHEWIE Support Tier 2 group at Global Service Center: 1-800-600-9332 | https://gsc.health.mil.

We will unfortunately not be able to respond on weekends or holidays, during which our office is closed. But you will hear from a Toolkit Administrator promptly upon our return to the office.


User Guides can be found on the “How to Use this Site” page. A quick link to that page is also conveniently placed under the main Help menu, near the center of the top navigation menu on every page.


Our team follows the federal holiday schedule, so please be advised that we will be closed on Federal Holidays. The federal government has a general administrative information page for federal business operations and closures due to emergencies—please see the OPM Operations Site for detailed information.