Answer The Mail (ATM) FAQs - World-Class Facilities Toolkit

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Answer The Mail (ATM) FAQs

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Searching by Terms

To find a term type it in the content box.
To find multiple terms type in each term.
To find a phrase add quotation marks around it.

Goal	Example Search Text
To find a term	Facility
To find multiple terms	Facility Project Management
To find exact phrase	"Facility Project Management"

Boolean Searches

Note: AND, OR must be in uppercase!

Goal	Example Search Text
To find at least one of the terms	Facility OR Project OR Manage
To find all the terms	Facility AND Project AND Manage
To find 2 or more terms and possibly another	(Facility OR Project) AND Manage

Fuzzy Searches with Wildcards

The ‘?’ wildcard looks for single character matches.
The ‘*’ wildcard looks for multiple character matches.
Note: Do not use wildcards at the beginning of a search term

Goal	Example Search Text
To search for "text" or "test"	te?t
To search for test, tests or tester	test*

Very Fuzzy Searches

The ‘~’ symbol looks for "sort-of-alike" terms.

Goal	Example Search Text
Find documents including Department, partnering, departure	Partner~

Link to Resource | For more information on the search engine: Apache Lucene

Using the Content Search Function

Searching by Terms

Boolean Searches

Fuzzy Searches with Wildcards

Very Fuzzy Searches